Privacy policy

Lomogica Privacy Policy

Last updated: November 19, 2025

Lomogica operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Lomogica is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details (name, billing/shipping address, phone number, email)
Financial information (credit/debit card, payment details)
Account information (username, password, preferences)
Transaction information (viewed products, cart activity, purchases, returns)
Communications with us (customer support inquiries)
Device information (device/browser/network data, IP address)
Usage information (interactions with the Services)

Personal Information Sources

We may collect personal information from:

You directly (account creation, purchases, support requests)
Automatically through cookies and similar technologies
Our service providers (e.g., payment processors, analytics)
Partners and third parties

How We Use Your Personal Information

We may use your personal information to:

Provide and improve the Services
Tailor your experience
Process payments and orders
Send notifications related to your account
Provide customer support
Personalise marketing and promotions
Protect against fraud and secure the Services
Comply with legal obligations

How We Disclose Personal Information

We may share your personal information with:

Shopify and service providers (e.g., payment processors, analytics)
Marketing partners
Affiliates within our corporate group
In connection with business transactions (e.g., merger or acquisition)
When you request or consent to disclosure

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information. Shopify may share data with third parties located outside your country to provide and improve services. To learn more about Shopify’s privacy practices and your rights, you can visit Shopify’s privacy portal.

Third Party Websites and Links

Links in the Services may lead to third-party sites. We are not responsible for the privacy or security practices of those sites, and you should review their policies separately.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian and believe a child has shared their personal information with us, contact us to request deletion.

Security and Retention

No security system is perfect. We cannot guarantee absolute security of personal information. The duration we retain data depends on legal compliance, resolving disputes, providing services, and other operational needs.

Your Rights and Choices

Depending on where you live, you may have rights regarding:

Accessing and correcting personal information
Deleting personal information
Portability of data
Opting out of sale or sharing for targeted advertising
Restricting certain processing
Withdrawing consent

You may exercise these rights using the mechanisms available on the Services or by contacting us.

We will not discriminate against you for exercising your privacy rights. Some requests may require verification before processing.

International Transfers

We may transfer personal information outside your country and will rely on appropriate legal safeguards (e.g., Standard Contractual Clauses) when doing so.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this website with an updated “Last updated” date.